Do i have to pay a deposit or make a security deposit?
Yes with all bookings we ask for £50 for the reservation, balance payable is cash on delivery.
If you cancel your booking, any money paid is then lost , please make sure you want the dates as we don’t refund deposits or change dates.
All hired products require a small £50 security deposit, this will be returned if the equipment isn’t damaged, and the set up is the same condition as it was delivered.
A simple clean up before we arrive is all we ask
No smoking in or near any equipment please.
Thank you
IF YOU HAVE ANY SYMPTOMS OR ARE POSIVE FOR COVID 19, OR ARE QUARANTINING THEN LET US KNOW ASAP.
Why don’t you hire the hot tub for one or two nights?
Because they take all day to heat, if we hired out the hot tub for less time they wouldn’t have time to heat up properly and for you to get any enjoyment from them.
Setup
How is the hot tub filled?
By hosepipe supplied by the customer. Or you can add a hire of one and tap connections for £5, remember to ask at time of booking.
How long will the hot tub take to heat up? And will it keep temperature?
Depending on size they can take up to 14 hours to heat from tap cold, 1-2 degrees increase per hour, mostly 1 degree increase per hour, having air bubbles on and heat means it will loose temp or just fight against it, that’s fine, but don’t expect it to gain heat or keep temp while using air. External factors such and wind, air temperature, time of year can affect the hot tubs also.
We do not refund or partial refund for heat times or anything else, this is something that’s out of our control, all you do is add hot water until the desired temperature has been reached if the integral heaters too slow for you.
We just hire the equipment, heat times are not something we control.
Does the hot tub have bubbles?
Yes all our hire tubs have air injection systems for more bubbles.
What type of surface can the hot tub be placed on?
Any surface as long as it is level, very flat, not an incline at all, maybe an inch or two out max. We need 300cm by 300cm flat area for the hot tub ideally
Does anyone need to be there to take delivery?
We require an adult to be there to take delivery, so that chemical information and hot tub controls can be explained.
What is the liability of dj-tubz.co.uk for yours or neighbouring properties?
We are not liable for damages to your property, or your neighbours property. It’s your responsibility to look after our equipment and your property while it’s on hire. You are responsible for damages to our equipment while on hire. We are not responsible for any damage, injuries or death resulting from the misuse of our hot tubs. We will also not be held responsible for any damage caused by the hot tub to lawns, patios or decking or any water damage to anything whatsoever. It is your responsibility to make sure nothing gets damaged. We can advise you on any possible problems that could arise. The hirer will take adequate and proper measures to protect the equipment from theft, damage and or risks such as adverse weather.